Calling24o7 provides comprehensive call center services including inbound customer
support, outbound calling, technical helpdesk, telemarketing, lead generation, customer care,
and multilingual support solutions tailored to business needs.
India is a leading destination for BPO services due to its skilled workforce, cost efficiency,
scalable operations, and 24/7 service capabilities. Calling24o7 helps businesses reduce
operational costs while improving customer experience.
Contact center solutions enable businesses to manage customer interactions across multiple
channels such as phone, email, live chat, SMS, and social media. Calling24o7 offers
omnichannel support to ensure seamless customer engagement.
Customer support outsourcing allows businesses to focus on core operations while
experienced agents handle customer inquiries, complaints, and support requests, improving
customer satisfaction and reducing operational overheads.
Business Process Outsourcing (BPO) involves delegating non-core business functions such as
customer support, finance and accounting, technical support, and back-office operations to a
specialized service provider like Calling24o7.
Yes. Calling24o7 offers customized call center outsourcing solutions for startups, SMEs, and
enterprises, delivering scalable support services across industries and geographies.
We serve multiple sectors including healthcare, insurance, financial services, telecom, e-
commerce, education, retail, logistics, and technology companies.
Absolutely. Our customer service teams act as an extension of your brand, managing
customer interactions professionally across voice and non-voice channels.
Inbound call center services include customer support, order management, appointment
scheduling, complaint resolution, technical assistance, and helpdesk support handled through
incoming calls.
Yes. We offer round-the-clock customer support outsourcing services to ensure your
customers receive assistance anytime, regardless of time zones or business hours.
Our help desk outsourcing services include technical troubleshooting, ticket management,
software support, IT helpdesk operations, and customer issue resolution.
Yes. Our technical support teams assist customers with product issues, software
troubleshooting, device setup, account management, and other technical queries.
Yes. Calling24o7 provides toll-free number management, call routing, IVR setup, call
tracking, and customer support services to enhance customer accessibility.
Email support outsourcing involves dedicated teams managing customer emails, responding
to inquiries, resolving issues, and maintaining agreed response-time SLAs.
Yes. Our live chat support services help businesses engage website visitors in real time,
improve conversions, and deliver instant customer assistance.
Chat support outsourcing in India offers cost-effective, scalable, and highly responsive
customer service with trained agents available across multiple shifts.
Yes. We support banks, NBFCs, fintech companies, and financial institutions with customer
support, collections, verification, lead generation, and account servicing.
Our finance and accounting BPO services include accounts payable, accounts receivable,
bookkeeping, invoice processing, reconciliation, and financial reporting support.
We offer healthcare call center services including appointment scheduling, patient support,
claims assistance, medical helplines, and healthcare customer service.
Our healthcare BPO services include medical data processing, patient engagement, claims
support, healthcare administration, and back-office operations.
Yes. We help insurance companies with policy servicing, claims support, customer care, lead
generation, renewals, and customer retention programs.
Our insurance BPO services cover policy administration, claims processing support,
customer onboarding, documentation management, and customer service operations.
Our telecom BPO services assist telecom companies with customer support, technical
assistance, billing inquiries, retention campaigns, and customer acquisition programs.
Yes. Calling24o7 offers outbound telemarketing services including lead generation,
appointment setting, market research, customer surveys, upselling, and sales campaigns.
Simply contact our team for a consultation. We will assess your business requirements,
recommend the right outsourcing model, and design a customized customer support or BPO
solution that aligns with your goals.
Calling 24o7 is a premium BPO and contact centre service provider based in Pune, India, with over 15 years of experience in transforming customer experience through AI-powered and human-led solutions.
Our main headquarters is located at Pune, Maharashtra, with additional operational offices in Pune.
We provide specialized BPO services for the Banking, Finance, Insurance (BFSI), Telecom, Healthcare, Real Estate, Automotive, and Retail sectors.
We offer comprehensive omnichannel support, including inbound customer care, outbound telemarketing, technical helpdesk, and non-voice processes like email and chat support.
Yes, we provide 100% redundancy in voice and data services across all major Indian regional languages and geographies.
We integrate advanced AI, Machine Learning (ML), and CRM systems to provide real-time data insights, hyper-automation, and seamless customer journeys.
Yes, we are an ISO 9001:2015 and ISO/IEC 27001 certified company, ensuring the highest standards of quality management and data security.
We follow strict ISO/IEC 27001 protocols, utilizing secure data centres, encrypted communication channels, and rigorous internal audits to protect client information.
Candidates can apply through our official website’s careers page or send a mail to hr@calling24o7.com or visit our office during interview hours (typically 11:00 AM – 4:00 PM, Monday to Saturday).
Salaries are competitive and based on experience
By combining data analytics with skilled human agents, we optimize customer retention, increase conversion rates in outbound sales, and reduce operational overhead for our clients.