Calling 24o7 is a premium BPO and contact centre service provider based in Pune, India, with over 15 years of experience in transforming customer experience through AI-powered and human-led solutions.
Our main headquarters is located at Pune, Maharashtra, with additional operational offices in Pune.
We provide specialized BPO services for the Banking, Finance, Insurance (BFSI), Telecom, Healthcare, Real Estate, Automotive, and Retail sectors.
We offer comprehensive omnichannel support, including inbound customer care, outbound telemarketing, technical helpdesk, and non-voice processes like email and chat support.
Yes, we provide 100% redundancy in voice and data services across all major Indian regional languages and geographies.
We integrate advanced AI, Machine Learning (ML), and CRM systems to provide real-time data insights, hyper-automation, and seamless customer journeys.
Yes, we are an ISO 9001:2015 and ISO/IEC 27001 certified company, ensuring the highest standards of quality management and data security.
We follow strict ISO/IEC 27001 protocols, utilizing secure data centres, encrypted communication channels, and rigorous internal audits to protect client information.
Candidates can apply through our official website’s careers page or send a mail to hr@calling24o7.com or visit our office during interview hours (typically 11:00 AM – 4:00 PM, Monday to Saturday).
Salaries are competitive and based on experience
By combining data analytics with skilled human agents, we optimize customer retention, increase conversion rates in outbound sales, and reduce operational overhead for our clients.